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INESDI Business School Master in Customer Experience - Online
INESDI Business School

Master in Customer Experience - Online


12 Months


Part time

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EUR 7,200 / per year

Distance Learning


Inesdi's Master in Customer Experience will equip you with the necessary skills to lead strategic decisions aimed at maximizing the customer relationship and satisfaction model, learning how to anticipate their needs and desires, in the current high uncertainty and competitive landscape, generating and implementing changes in organizations, so that they obtain a competitive advantage by placing the consumer at the center of their strategy.

Completion of this program allows new skills and abilities to be obtained so that the professionals who study it can successfully lead projects in the field of Customer Experience in their respective companies and thus be able to respond to the needs of the current business environment.

Reasons to study at Inesdi

  • Methodology
    Our methodology fully adapts to your time and needs, thus being able to combine your academic life with personal and professional life. In addition, you will have all the necessary support during the program so that you can develop professionally and personally.
  • Faculty
    You will learn from leading practitioners in their sector and business area who are active. Our faculty is in first-hand contact with the changes that are taking place in the sector, as well as with the new trends, tools and functionalities that are being developed.
  • ThinkDigital Challenge
    You will work on a Master's Final Project that will base its premises on the real needs of top-level companies. In addition, you will start working on it from the beginning, so that you will be able to apply all the knowledge that you acquire throughout the program.
  • stage
    In the different face-to-face activities, you will meet classmates, teachers and companies linked to the school. You will be able to participate in networking dynamics, project presentations, masterclasses and visits to companies for a whole week. In addition, you will have a coworking at your disposal.



Program Outcome

Career Opportunities

About the School